Privacy Policy

 

INTRODUCTION

Deliverton Corporation ("Deliverton," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Platform").

By using Deliverton services, you agree to the collection and use of information in accordance with this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use our Platform or services.

1. INFORMATION WE COLLECT

We collect information from you in several ways when you use our Platform:

1.1 Information You Provide Directly

For All Users:

  • Name, email address, phone number
  • Mailing address
  • Payment information (credit card, bank account details)
  • Username and password
  • Profile photo (optional)
  • Communication preferences

For Customers (requesting deliveries):

  • Pickup and delivery addresses
  • Item descriptions and handling requirements
  • Business information (company name, tax ID)
  • Purchase order numbers
  • Delivery instructions and notes
  • Billing information

For Drivers (independent contractors):

  • Driver's license number and state
  • Social Security Number or Tax ID (for tax reporting)
  • Vehicle information (make, model, year, license plate, VIN)
  • Insurance information (policy numbers, coverage amounts, carrier)
  • Bank account information (for payment deposits)
  • Background check authorization and results
  • Certification documents (HIPAA, BBP, TWIC, etc.)
  • Emergency contact information
  • Work availability and preferences

1.2 Information Collected Automatically

When you use our Platform, we automatically collect certain information:

Device Information:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (mobile, tablet, desktop)
  • Screen resolution
  • Device identifiers (UDID, advertising ID)

Usage Information:

  • Pages visited and time spent on each page
  • Links clicked
  • Search queries
  • Delivery requests submitted
  • Features used
  • Date and time of access

Location Information:

  • GPS location (when using mobile app with location services enabled)
  • Approximate location based on IP address
  • Pickup and delivery location addresses
  • Driver real-time location during active deliveries

Cookies and Similar Technologies:

  • We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities
  • See Section 8 for detailed cookie information

1.3 Information from Third Parties

Background Check Providers:

  • Criminal history records
  • Driving records (MVR - Motor Vehicle Reports)
  • Sex offender registry status
  • Credit reports (for certain contract customers)

Payment Processors:

  • Transaction confirmation
  • Payment method verification
  • Fraud detection signals

Social Media (if you connect accounts):

  • Public profile information
  • Email address
  • Profile photo

Business Partners:

  • Referral information
  • Contract details for B2B partnerships

Other Users:

  • Ratings and reviews
  • Delivery feedback
  • Reported issues or complaints

2. HOW WE USE YOUR INFORMATION

We use collected information for the following purposes:

We use information to:
- Match drivers with client assignments
- Coordinate schedules and placements
- Process driver payments and issue 1099 forms
- Conduct background checks
- Track driver performance for quality assurance

2.1 To Manage Driver Network

  • Verify driver eligibility and qualifications
  • Conduct background checks
  • Process contractor payments (via direct deposit)
  • Issue 1099 tax forms
  • Provide driver support and training resources

2.3 To Improve Our Services

  • Analyze usage patterns and trends
  • Conduct research and analytics
  • Develop new features and services
  • Test and optimize Platform performance
  • Personalize user experience
  • Measure marketing effectiveness

2.4 To Communicate With You

  • Respond to your inquiries and requests
  • Send service announcements and updates
  • Send marketing communications (you can opt out)
  • Conduct surveys and collect feedback
  • Send administrative messages (Terms updates, security alerts)

2.5 For Safety and Security

  • Verify user identity
  • Prevent fraud and unauthorized access
  • Investigate suspicious activity
  • Enforce our Terms of Service
  • Comply with legal obligations
  • Protect rights, property, and safety of Deliverton, users, and the public
  • Resolve disputes

2.6 For Legal and Compliance

  • Comply with laws, regulations, and legal processes
  • Respond to lawful requests from government authorities
  • Establish, exercise, or defend legal claims
  • Conduct audits and maintain records
  • File required tax forms (1099s for drivers)

2.7 For Marketing

  • Send updates (with your consent)
  • Display targeted advertising
  • Measure ad campaign effectiveness
  • Build driver profiles for marketing
  • Send referral program information

You can opt out of marketing communications at any time (see Section 7).

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties. However, we share information in the following circumstances:

3.1 Between Customers and Drivers

We share driver information with client businesses including: name, phone number, vehicle information, certifications, and ratings.

We share business information with drivers including: company name, contact person, location, and assignment details.

We do NOT share:

  • Full names (unless necessary for delivery verification)
  • Home addresses (beyond delivery location)
  • Payment information
  • Social Security Numbers or Tax IDs
  • Background check results
  • Personal email addresses (unless needed for specific communication)

3.2 With Service Providers

We share information with third-party vendors who perform services on our behalf:

  • Payment processors (Stripe) - to process transactions
  • Background check companies - to verify driver eligibility
  • Hosting provider (Webador) - to store data
  • Email service providers (Brevo) - to send communications
  • SMS providers (Brevo) - to send text notifications
  • Analytics providers (Google Analytics) - to analyze Platform usage
  • Customer support tools (Zendesk) - to provide support
  • Mapping services (Google Maps) - to calculate routes and distances
  • Accounting software - to manage finances and taxes

These service providers are contractually obligated to:

  • Use your information only for specified purposes
  • Maintain confidentiality and security
  • Comply with applicable privacy laws

3.3 For Business Transfers

If Deliverton is involved in a merger, acquisition, asset sale, bankruptcy, or similar transaction, your information may be transferred to the successor entity. We will notify you via email and/or Platform notice before your information is transferred.

3.4 For Legal Reasons

We may disclose your information if required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations (subpoenas, court orders, regulatory requests)
  • Protect and defend Deliverton's rights or property
  • Prevent or investigate fraud, security issues, or technical problems
  • Protect the safety of users or the public
  • Respond to government requests
  • Enforce our Terms of Service

3.5 With Your Consent

We may share your information with third parties when you explicitly consent, such as:

  • Connecting your social media accounts
  • Participating in referral programs
  • Opting into partnerships or promotions
  • Requesting specific integrations

3.6 Aggregated or De-identified Information

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you, such as:

  • Industry trends and statistics
  • General usage patterns
  • Delivery volume by region
  • Average delivery times
  • Market research data

This information may be shared publicly or with partners, investors, or researchers.

4. DATA RETENTION

4.1 How Long We Keep Your Information

We retain your information for as long as necessary to:

  • Provide services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Specific Retention Periods:

Active Accounts:

  • Account information: Retained while account is active
  • Delivery history: Retained indefinitely (for customer support and records)
  • Payment information: Retained as long as required for processing and accounting

Closed Accounts:

  • Core account data: 7 years after account closure (for legal/tax purposes)
  • Payment records: 7 years (IRS requirement)
  • Driver 1099 tax records: 7 years (IRS requirement)
  • Background checks: 7 years (compliance requirement)
  • Communications: 3 years after account closure

Special Data:

  • GPS location data (real-time tracking): 90 days after delivery completion
  • Device information and logs: 2 years
  • Marketing data: Until you opt out, then deleted within 30 days
  • Legal dispute data: Until resolution + 1 year

4.2 Deletion Requests

You may request deletion of your personal information (see Section 7 - Your Privacy Rights). Note that we may retain certain information as required by law or for legitimate business purposes.

5. DATA SECURITY

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your information:

Technical Safeguards:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Secure password storage (hashing and salting)
  • Regular security audits and penetration testing
  • Firewall protection
  • Intrusion detection systems
  • Multi-factor authentication for employee access

Organizational Safeguards:

  • Restricted access to personal information (need-to-know basis)
  • Employee confidentiality agreements
  • Regular security training for employees
  • Incident response plan
  • Vendor security assessments
  • Data backup and disaster recovery procedures

5.2 Payment Security

  • We do NOT store complete credit card numbers on our servers
  • Payment processing is handled by PCI-DSS compliant third-party processors
  • We store only tokenized payment information for recurring billing

5.3 Your Responsibility

You are responsible for:

  • Keeping your login credentials confidential
  • Using a strong, unique password
  • Logging out of shared devices
  • Notifying us immediately of unauthorized access
  • Keeping your contact information current

5.4 No Guarantee

Important: While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information. You use our Platform at your own risk.

6. INTERNATIONAL DATA TRANSFERS

Deliverton is based in the United States. If you access our Platform from outside the U.S., your information will be transferred to, stored, and processed in the United States.

Data Transfer Safeguards:

  • We comply with applicable data protection laws
  • We use standard contractual clauses approved by regulatory authorities
  • We implement appropriate safeguards for international transfers

By using our services, you consent to the transfer of your information to the United States where we operate.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

7.1 Rights for All Users

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information (subject to legal exceptions)

Objection: Object to processing of your information for certain purposes

Restriction: Request restriction of processing in certain circumstances

Portability: Request a copy of your information in a machine-readable format

Opt-Out of Marketing: Unsubscribe from marketing emails (link in every marketing email)

7.2 California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know:

  • Categories of personal information collected
  • Sources of personal information
  • Business purposes for collection
  • Categories of third parties we share with
  • Specific pieces of information collected about you

Right to Delete: Request deletion of personal information (with certain exceptions)

Right to Opt-Out of Sale: We do NOT sell personal information, so this right does not currently apply

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

California "Shine the Light" Law: Request information about disclosure of personal information to third parties for direct marketing (we do not currently engage in such sharing)

7.3 European Residents (GDPR Rights)

If you are in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):

Legal Bases for Processing:

  • Contract performance (to provide services)
  • Consent (for marketing, cookies)
  • Legitimate interests (fraud prevention, analytics, service improvement)
  • Legal obligation (tax reporting, background checks)

Additional Rights:

  • Right to withdraw consent at any time
  • Right to lodge a complaint with your supervisory authority
  • Right to object to processing based on legitimate interests
  • Right to restrict processing in certain situations

Data Protection Officer: Not currently appointed.

7.4 How to Exercise Your Rights

To exercise any of these rights, contact us at:

Email: admin@deliverton.com
Phone: 307-363-8508
Mail: Deliverton Corporation, Attn: Privacy Officer, 30 N Gould St. Ste R Sheridan, WY 82801

Verification Process:

  • We will verify your identity before responding to requests
  • You may need to provide additional information to confirm identity
  • We will respond within 30-45 days (depending on jurisdiction)
  • There is no fee unless requests are excessive or manifestly unfounded

Authorized Agents:

  • California residents may designate an authorized agent to submit requests on your behalf
  • The agent must provide written authorization signed by you

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit websites. We use cookies and similar technologies (web beacons, pixels, local storage) to improve your experience and understand Platform usage.

8.2 Types of Cookies We Use

Strictly Necessary Cookies:

  • Required for Platform functionality
  • Enable login, security, and basic features
  • Cannot be disabled

Performance Cookies:

  • Collect anonymous usage statistics
  • Help us understand how visitors interact with the Platform
  • Used for analytics (e.g., Google Analytics)

Functional Cookies:

  • Remember your preferences and settings
  • Enable enhanced features
  • Improve user experience

Targeting/Advertising Cookies:

  • Track your browsing across websites
  • Deliver personalized advertisements
  • Measure ad effectiveness
  • Used by advertising partners (e.g., Google Ads, Facebook Pixel)

8.3 Third-Party Cookies

We allow certain third parties to place cookies on our Platform:

  • Google Analytics - website analytics
  • Google Ads - advertising and remarketing
  • Facebook Pixel - advertising and analytics
  • Stripe - payment processing
  • Other advertising and analytics partners

These third parties have their own privacy policies governing their use of cookies.

8.4 Managing Cookies

Browser Settings:

  • Most browsers allow you to control cookies through settings
  • You can block or delete cookies, but some Platform features may not work

Opt-Out Tools:

Do Not Track:

  • Some browsers have "Do Not Track" signals
  • We do not currently respond to Do Not Track signals

8.5 Mobile Device Tracking

Location Services:

  • Our mobile app may request access to your device's location
  • You can control location access through device settings
  • Drivers must enable location for real-time tracking during deliveries

Mobile Advertising IDs:

  • iOS: Apple's Identifier for Advertisers (IDFA)
  • Android: Google Advertising ID (GAID)
  • You can reset or limit ad tracking in device settings

9. CHILDREN'S PRIVACY

Deliverton services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

If we learn we have collected information from a child under 18:

  • We will delete that information immediately
  • We will terminate the account
  • Parents/guardians may contact us to request deletion

If you believe a child has provided information to us, contact admin@deliverton.com immediately.

10. THIRD-PARTY LINKS AND SERVICES

Our Platform may contain links to third-party websites, apps, or services not operated by Deliverton.

Important:

  • This Privacy Policy does not apply to third-party sites
  • We are not responsible for third-party privacy practices
  • We encourage you to review privacy policies of any third-party services you access

Examples of Third-Party Services:

  • Payment processors (Stripe)
  • Social media platforms (Facebook, LinkedIn)
  • Mapping services (Google Maps)
  • Background check providers

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices
  • New features or services
  • Legal or regulatory requirements
  • Feedback from users

When we make changes:

  • We will update the "Last Updated" date at the top
  • We will notify you via email and/or Platform notification for material changes
  • Continued use after changes constitutes acceptance of the updated policy

We encourage you to review this Privacy Policy periodically.

12. CALIFORNIA-SPECIFIC DISCLOSURES

12.1 California Privacy Rights Summary

Categories of Information Collected:

  • Identifiers (name, email, phone, address, driver's license, SSN)
  • Commercial information (delivery history, payment records)
  • Internet/network activity (browsing history, Platform usage)
  • Geolocation data (GPS tracking, delivery locations)
  • Professional information (employment history for drivers, business info)
  • Inferences (preferences, characteristics, behavioral predictions)

Business Purposes for Collection:

  • Providing delivery services
  • Processing payments
  • Customer service
  • Marketing and advertising
  • Security and fraud prevention
  • Legal compliance

Categories of Third Parties We Share With:

  • Service providers (payment, analytics, hosting)
  • Background check providers
  • Law enforcement (when legally required)
  • Business partners (with consent)

Sale of Personal Information: We do NOT sell personal information.

California Consumers: To exercise your CCPA rights, see Section 7.2 above.

12.2 California Minors

If you are a California resident under 18, you may request removal of content you posted publicly on our Platform. Contact admin@deliverton.com with your request. Note: Removal does not ensure complete deletion (e.g., content may remain in backups or if shared by others).

13. NEVADA RESIDENTS

Nevada law allows consumers to opt out of the sale of personal information. We do NOT sell personal information as defined by Nevada law. If you are a Nevada resident and have questions, contact admin@deliverton.com.

14. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Deliverton Corporation
Privacy Officer

Email: admin@deliverton.com
Phone: 307-363-8508
Mail:
Deliverton Corporation
Attn: Privacy Officer
30 N Gould Street Ste R

Sheridan, Wyoming 82801

Response Time: We will respond to privacy inquiries within 30 days (or as required by applicable law).

15. EFFECTIVE DATE

This Privacy Policy is effective as of the "Last Updated" date above and applies to all information collected on or after that date.

ACKNOWLEDGMENT

BY USING DELIVERTON SERVICES, YOU ACKNOWLEDGE:

  • You have read and understood this Privacy Policy
  • You consent to the collection, use, and sharing of your information as described
  • You understand your privacy rights and how to exercise them
  • You agree to receive communications from Deliverton as described

QUICK REFERENCE - YOUR PRIVACY CHOICES:

✅ Opt out of marketing emails: Click "unsubscribe" in any marketing email
✅ Control cookies: Adjust browser settings or use opt-out tools
✅ Access your data: Email admin@deliverton.com
✅ Delete your account: Contact admin@deliverton.com
✅ Update information: Log into your account and edit profile
✅ Report privacy concerns: Email admin@deliverton.com

This Privacy Policy was last updated in January 2025 and reflects current practices of Deliverton Corporation.

 

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